NJEDA Desktop Support - Trenton Office

Desktop and End User Support for Trenton Office.


Provide IT support to end users in Trenton office and to remote users.
Needs Windows 10, Microsoft Office 3NA, basic networking, Samsung phones, network printer, and ticketing system experience.


This will require the physical ability to lift and move approx 50 lbs. You must have the ability to travel if needed to other offices, and be flexible with schedules if needed.

We will train on specifics, Will however need basic IT end user and desktop support skills.

Hours are 8-4 Monday-Friday in the Trenton office unless asked to travel to another location (this will be rare if at all, but a requirement of job) 35 hours a week with 1 hour lunch. Overtime is possible if approved.


Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceBasic Windows 10 and Microsoft Office 3NA skillsRequired3YearsBasic equipment set up skills of laptop, docks, monitors, connectivity, Required3YearsDesktop support Required3YearsBasic cell phone experienceHighly desired3YearsTicketing system experienceHighly desired3YearsAdobeNice to have3YearsRemote support toolsNice to have3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address HERE that will be used when submitting E-RTR.Question3In what City and State Does your candidate currently live?Question4Candidate agrees that they are able to lift 50 pounds. Question5Candidate understands they may be asked to travel to another office and will not be reimbursed for expenses.Question6Vendor rate is: NA. Do you accept this requirement?Question7Please confirm your candidate is comofrtable working on site.