Executive Technical Support
Executive Technical Support
Posted on :
04-10-2024
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Job Description
Job Description:
Your Responsibilities :
- Provide a single point of contact for all IT related issues to senior management (VIPs)
- Troubleshoot desktop technologies and mobile devices (both personal and firm issued)
- Coordinate any technology service offering available via the firm (procurement multimedia mobile telephony etc.)
- Field nonstandard technology request
- Home support visits as needed
- Board support of quarterly meetings for Executives and Directors
- Liaise with global IT service teams in support of senior managers
- Communicate scheduled outages planned system upgrades new application deployments or any IT initiatives that impact service
- To be best prepared for this role you should have a background in Microsoft Windows operations or system administration ideally in a demanding enterprise organization.
- Experience with one or more enterprise operations tools such as Wireshark or Splunk would be a great help.
- Experience working with SAS Cloud providers like Microsoft Google Adobe AWS and others.
Qualifications :
- Bachelors degree and/or 35 years of experience in the technology service space
- Must possess excellent verbal and written communication skills
- Experience in fast pace/financial services environment preferred
- Experience supporting Microsoft office suite including Outlook Blackberry Work and iOS devices
- Enjoy working as part of team and independently as well
Required Technical Skills :
- Windows Desktop (Windows 10)
- Active Directory skills
- PowerShell Scripting skills
- Wireshark
- Splunk
- Extrahop
Employment Type
Full Time
Key Skills
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