Job Description
Who are we looking for?
Looking for VA remediation candidates with minimum of total 8+ years of experience in conducting vulnerability assessment and remediation against windows as part of a team. Should be able to serve as a trusted advisor in helping customers with relevant decisions based on the findings of the reports and dashboards.
Technical Skills:
- Must have 8+ years of experience in VA remediation
- Doing due diligence of vulnerability
- Prepare high level project schedule
- Prioritize and categorize remediation task
- Co-ordinate with stake holders to prepare remediation schedule
- Prepare low level project schedule
- Monitor and validate remediation success
- Raise exceptions if required
- Progress reporting
- False positive validation
- Monitor and validate remediation success
- Raise exceptions if required
- Presenting reports to client and taking signoffs
- ITIL Foundation Certified is desirable.
- At least 8+ years of experience in an IT role, ideally within a professional services environment
- Experience working with MS Servers and Vulnerability management.
- Should be able to remediate the findings which come up in scanning using scanning tools
- Coordinate with apps team further to mitigate as well as closure on the same
- Self-starter personality and excellent verbal and written communication skills (English) and experience in working in multi-cultural environment.
- Customer centric approach, and comfortable picking up the phone to talk with end users.
- Worked in Windows servers trouble shooting and vulnerability management.
- Experience working in ITSM tool like ServiceNow, BMC Remedy
- Should be flexible to work in US time zone on site in customer location
- Persistence to ensure deliverables are completed successfully
- An ability to clearly communicate to both business and IT audiences
- Windows 2012 through 2019 Security Knowledge/ Experience
- Windows 7,10,11 Security Knowledge/ Experience
- Good Written & Verbal Communication Skills
- Presentation Skills
Roles and Responsibilities
- Provide vulnerability remediation support
- To perform detailed analysis and troubleshooting of VA report received and identifying vulnerabilities from tools (Qualys/ Tenable) (if present) and coordinate with end users, application owners, value steam owners either via tickets or by phone/Teams to remediate vulnerabilities.
- Interact and closely work with Information Security teams.
- Investigative with a curious mindset
- Coordinate with 3rd line support team, Architects, suppliers, etc.
- To be able to follow and report status to stake holders and management
- Ability to recommend and implement Windows Hardening on workstations and servers.
- Own the Windows Patching either internal SCCM or WSUS for Business.
Qualifications:
- Bachelor's degree or higher from an accredited college/university and 4+ Years of relevant work experience
- AZ 500 and MS 500 Certification will be added advantage.
- Should have packaging knowledge in SCCM
- Ability to work independently with minimal direction; self-starter/self-motivated
- Influencing customers and other business partners with a high degree of autonomy, energy, enthusiasm, flexibility, and the drive to ensure a phenomenal customer experience
- Building deep relationships with executives and technical leads within customer organizations
- Establishing technical and business credibility with senior executives and grow mind share with highly strategic customers and partners
- Affinity to produce high quality documentation of processes and procedures for the usage of the toolset
- Excellent analytical, organizational and communication skills
- Experience working in Financial Services or a large complex and/or global environment
- Innovative self-starter with a passion to help teams using creativity to solve problems.
- Collaborative work ethic working in a fast-paced environment
- Understanding of the IT and system development life cycle
- Ability to interact effectively with various levels within the organization
- Excellent verbal, written communication, and presentation skills
- Pays attention to team needs and pivots his/ her approaches accordingly to support the delivery of business value.
Behavioral Skills:
- Resolve issues and take part in innovation etc.
- Participates as a team member and fosters teamwork by inter-group coordination
- Effectively collaborates and communicates with the stakeholders and ensure client satisfaction