Development Manager

he D365 Delivery Manager is accountable and/or responsible for the following:

• Contribute to the planning of project execution to support concurrency balanced with business demand and prioritization.
  
• Work with Project Managers and Team Leaders for scheduling and allocation of development resources to projects and support teams
  
• Management of the Support and Maintenance Team leader. The Development Manager takes accountability of the operational efficiency of this area with regards to Service Level Management of incidents and change requests, escalations, root cause analyses, and emergency and planned deployments
  
• Involved in management of the project deployments
  
• Accountable for daily health monitoring of the environment
  
• Collaborating through a healthy relationship with the Group Infrastructure teams, Business Demand managers, Scrum Masters, other IT Development Managers
  
• Ensure stable and performant production environment
  
• Manage performance and development of all direct reports
  
• Assist with the growth on performance, capacity and capability within the team through effective knowledge transfer
  
• Provide training, mentorship and leadership to direct and inspire a high-performance team
  
• Involved in annual budgeting cycles for development team resources, software licenses, TCO etc.
  
  

Requirements

• Relevant B Degree or equivalent workplace experience
  
• 5 to 10 years at application development experience, certification in Microsoft products or specifically Dynamics 365 is advantageous
  
• Experience managing technical staff
  
• Experienced in dealing with external suppliers and offshore business partners will be advantageous