As a Key Accounts Manager, you will be entrusted with a portfolio of some of our fastest-growing customers from the large corporations across industries. Your primary responsibility will be to scale and maintain the business of these companies, while helping them meet their most important business objectives by providing our product suite as a solution. You will identify these opportunities, close sales with them, own our most important customer relationships, and lead both day-to-day conversations to service and manage the accounts.
Job Duties and Responsibilities:
- Represent the voice of the customer within the company
- Build long-term relationships with your contacts in the sector assigned and help them understand how to best leverage our powerful product suite to meet their business objectives
- Develop account plans for winning and expanding business within your portfolio of accounts
- Sell, up sell and cross-sell the company suite of products to your portfolio of accounts
- Analyze internal and external datasets to gain insights for various uses
- Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
- Represent the company at industry events, fairs, webinars, and demos
- Forecast and meet/exceed monthly and quarterly sales projections assigned
- Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development
- Understand and internalize the company s product better than anyone else at the company
Requirements
- Bachelor s degree or equivalent in Business, Marketing/Sales, or a related technical field from an accredited university
- 3-5 years in a customer-facing role with sales, business development, or relationship management experience.
- Experience selling to clients in the Oil &Gas and FMCG sector will be an added advantage
- Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers businesses
- Have an aptitude for identifying up sell opportunities, and closing them
- You are a strong communicator: you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences
- Have experience in a client-facing role, preferably at a technology company, with a track record of top performance
- You can analyze large amounts of data, identify useful patterns, and make recommendations based on your observations
- You are perceptive and a fast learner: you re able to quickly understand the technology that powers and able to leverage your understanding to help customers achieve their goals.
- Experience in a payment company is preferred but not required.
Bachelor s degree or equivalent in Business, Marketing/Sales, or a related technical field from an accredited university 3-5 years in a customer-facing role with sales, business development, or relationship management experience. Experience selling to clients in the Oil &Gas and FMCG sector will be an added advantage Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers' businesses Have an aptitude for identifying up sell opportunities, and closing them You are a strong communicator: you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences Have experience in a client-facing role, preferably at a technology company, with a track record of top performance You can analyze large amounts of data, identify useful patterns, and make recommendations based on your observations You are perceptive and a fast learner: you re able to quickly understand the technology that powers and able to leverage your understanding to help customers achieve their goals. Experience in a payment company is preferred but not required.