To direct and control the operation of the Guest Experience Department and Guest Services and to ensure adherence to Four Seasons standards policies and procedures.
To directly supervise the activities of the managers of the above mentioned departments on an on-going basis. Prepare and conduct performance evaluations in accordance with hotel policy and follow up and keep management informed on all progress of Rooms Division employees.
To ensure that qualified personnel are selected, hired and trained in all areas of responsibility. Ensure personnel are well informed of all departmental objectives and policies.
To review activities and conduct inspection tours in areas of responsibility to ensure desired standards of quality, cleanliness, service and controls are maintained. The ability to direct corrective action where required.
To prepare annual plan and rationale for Rooms Division revenue and expenses: endeavor to maximize departmental profit and control costs. Contribute to the development of the hotel’s annual marketing plan, capitalizing on all areas to increase revenues and improve image.
To ensure proper image is being maintained by all division employees with respect to grooming and uniform standards.
To support and participate in all hotel programs, policies and procedures with special emphasis on the orientation of new employees.
To display fair treatment with respect to disciplinary action and provide supportive documentation.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا