Customer Relationship Management Supervisor

As a Customer Relationship Management Supervisor you'll be providing day to day leadership to ensure a high performance by the team.

You'll be busy prioritizing, assign, supervising and evaluating the work of all customer service representatives.

You will provide coaching and guidance for performance improvement and development within the team.

Furthermore you assume difficult and specialized customer relation situations, involving upset and dissatisfied customers and requiring sensitivity and sound judgement.

You take actions to resolve complaints.