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Roles and responsibilities Mastering troubleshooting and installing for Mac OS including but not limited to all applications related to Apple environments such as Apple Facetime, Apple ID, Apple network, Apple devices connectivity, etc., and Microsoft Windows client including all a المزيد...

About the Role:The client is seeking skilled and experienced M365 Grace Period Support Specialist to support German Speaking clients. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes an المزيد...

About the Role:The client is seeking skilled and experienced M365 Grace Period Support Specialist to support German Speaking clients. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes an المزيد...

What youll do:Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendat المزيد...

What youll do:Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendat المزيد...

About the Role:The client is seeking skilled and experienced M365 Grace Period Support Specialist to support German Speaking clients. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period which includes an المزيد...

What youll do:Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendat المزيد...

Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t المزيد...

Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t المزيد...

Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t المزيد...

These ambassadors must have extensive technical knowledge of Office 365 and Copilot. Their responsibilities will include:Technical Expertise: Ambassadors must possess a deep understanding and handson experience of Office 365 applications and Copilot functionalities. This includes prof المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

Assessing the stability, security, and scalability of installed Windows systems. Discussing system and server upgrades with IT managers. Installing or upgrading Windows systems and servers. Providing technical support for staff and back-end system users. Troubleshooting system and المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...