وظائف أخصائي دعم العملاء في مصر

الأدوار والمسؤوليات جمع المعلومات لإدراجها في التقارير والوثائق والمراسلات لدعم العمل الفعال للموظفين الآخرين. الرد على الاستفسارات القياسية وتقديم التوجيه الدقيق في الوقت المناسب. معالجة وإدارة المهام الإدارية والمالية الروتينية في مختلف المجالات الوظيفية، للمساهمة في الإدارة الفعال المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

الأدوار والمسؤوليات 1. الإشراف على الفريق والقيادة الإشراف على فريق من مندوبي المبيعات وإدارته، والتأكد من اتباعهم لسياسات وإجراءات الشركة. تدريب وتطوير الموظفين، وتقديم التوجيه بشأن معرفة المنتج، وتقنيات المبيعات، وخدمة العملاء. تحفيز وتشجيع أعضاء الفريق على تلبية وتجاوز أهداف المبي المزيد...

الأدوار والمسؤوليات بصفتك عضوًا في منظمة الدعم، فإن تركيزك ينصب على تقديم الدعم والحلول بعد البيع لقاعدة عملاء Oracle مع العمل كمدافع عن احتياجات العملاء. يتضمن ذلك حل استفسارات العملاء غير الفنية بعد البيع عبر الهاتف والوسائل الإلكترونية، بالإضافة إلى الأسئلة الفنية المتعلقة باستخدا المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev المزيد...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi المزيد...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and المزيد...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.