وظائف في Service Support في القاهرة

Answer customer inquiries via phone, email, or chat. Resolve customer issues efficiently and effectively. Provide product information and support. Maintain customer records and databases. Adhere to company policies and procedures.

الهدف الرئيسي لمدير تقديم الخدمة هو إدارة أداء الخدمات للعملاء على النحو المتفق عليه في العقد والتأكد من تحقيق مستويات الخدمة تحديد اتفاقيات مستوى الخدمة (SLA) المتعلقة بالخدمات المتعاقد عليها والحصول على فهم ممتاز للعقد مسؤول عن تكلفة وجودة الحلول التي تقدمها فرق التسليم الفنية بما المزيد...

Providing exceptional customer service and technical support to our valued clients. Responding to customer inquiries via phone, email, or chat. Troubleshooting technical issues and resolving customer problems efficiently. Ensuring customer satisfaction through effective comm المزيد...

Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs, and preparing con المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

الأدوار والمسؤوليات دعم العملاء: الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة أو شخصيًا على الفور وباحترافية. توفير معلومات دقيقة حول المنتجات والخدمات والسياسات والإجراءات. حل المشكلات: معالجة شكاوى العملاء ومخاوفهم بالتعاطف والصبر والنهج الموجه نحو الحلول المزيد...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Control E-SOC Budget, from DB planning cycle to monthly receiving decisions to meet FY technology targets, and management directions, to meet budget phasing plan. Tracking and reporting expenditure versus outlook plans, to Head of E-SOC, for all relevant Cost Centers, with monthly المزيد...

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

نحن نبحث عن وكيل خدمة عملاء ماهر وموجه نحو العملاء يتحدث الألمانية للانضمام إلى فريق خدمة العملاء المخصص لدينا. باعتبارك وكيل رعاية العملاء، ستكون نقطة الاتصال الأولى لعملائنا، حيث تقدم المساعدة وتحل استفساراتهم بسرعة ومهنية. سيكون تركيزك الأساسي هو ضمان رضا العملاء وبناء علاقات إيجاب المزيد...

الأدوار والمسؤوليات نحن نبحث عن أخصائي دعم أعمال أول مدفوع ومنظم للغاية لدعم عمليات قطاع الممتلكات والتأمين. هذا الدور محوري في تبسيط العملية، وتحسين الاتصال، والمساهمة في المبادرات الاستراتيجية. مسؤوليات وواجبات الوظيفة: الدعم التنفيذي: -إدارة تقويم كبير مسؤولي الممتلكات والتأم المزيد...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our المزيد...

Roles and responsibilities Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading المزيد...

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth المزيد...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee المزيد...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee المزيد...

Collaborate with the Calibre support team worldwide to provide tool usage demos, deployable solution packages and debugging methodologies. Collaborate with Filed/Account Teams in the tools deployment and work on customer compelling problems. Communicate with Siemens EDA product div المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...