وظائف مدير الخدمة في مصر

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints المزيد...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential المزيد...

Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors. - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental res المزيد...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, prov المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time المزيد...

Preparing a customer database and updating it Develop executive plans to achieve the company’s goals. Providing creative suggestions to improve the level of service. Building a successful business relationship with customers. Develop solutions to existing or expected المزيد...

الأدوار والمسؤوليات مسؤول طلبات الطعام والشراب مسؤول عن تلقي الطلبات وتوقع احتياجات الضيوف، والتأكد من تقديم الطلبات بشكل صحيح وسلس لضيوفنا في جميع المناوبات وإرضاء الضيوف. على وجه التحديد، ستكون مسؤولاً عن أداء المهام التالية بأعلى المعايير:  الرد على الهاتف بصوت واضح ومسموع ومبت المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are sati المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help المزيد...

At Yalwa, bringing people together is our mission. We strive to make the digital world a place where people build real-life connections. Working at Yalwa means being part of a friendly, pionate team of people from over twenty-five different countries. With the support of your colleagu المزيد...

. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers . Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’ المزيد...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected المزيد...

Consistently offer professional, friendly and engaging service Service focused personality is essential Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful way Process all external and internal calls eith المزيد...

Receive service requests from clients Create cases in different call management systems depending on products Verify entitlement (Eligibility of support ) Part Ordering exception handling Schedule Exception handling ( Assigning resources for onsite activities ) Manage Business المزيد...

التفاعل مع العملاء عبر الهاتف لفهم احتياجاتهم المصرفية تقديم خدمة عملاء ممتازة لتحقيق ولاء العملاء حل المشاكل عبر الهاتف على الفور تحويل فرص المبيعات من أجل تحقيق الأهداف المالية توضيح وشرح الإجراءات والمنتجات عبر الهاتف التقاط والإبلاغ عن ملاحظات العملاء من أجل التطوير المستمر للمنتج المزيد...

Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate. Operating under the req المزيد...

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure th المزيد...