وظائف Mail Chat Agent في مصر

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keepin المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Develop and implement effective sales strategies to achieve revenue targets.Identify and prioritize highpotential markets and clients.Identify and engage prospective clients understanding their financial needs and offering tailored solutions.Build and maintain strong longterm relation المزيد...

Coordinate daily domestic transportation operations including scheduling shipments managing deliveries and ensuring seamless of logistics plans. Monitor and track all local shipments ensuring ontime pickup and delivery while addressing any delays proactively.Maintain open communicati المزيد...