وظائف في متخصص دعم تكنولوجيا المعلومات في القاهرة

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

الأدوار والمسؤوليات تحليل وتشخيص المشاكل الفنية في التطبيقات المدعومة في بيئة الإنتاج مع الملكية الكاملة والمساءلة عن بيئة الإنتاج مما يستلزم استعادة الخدمات بسرعة في حالة انقطاع التيار أداء مهام الدعم الفني اليومية والتعامل مع التذاكر المرفوعة المتعلقة بتطبيقات المجال لإغلاق مشكلات المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

 جمع الوثائق المتعلقة بالعرض/الطلب والسجلات من أجل إعداد عرض الأسعار التقني التجاري  توفير المعلومات لعملية مراجعة المخاطر وفقًا للمقترحات الهندسية التي تلبي المتطلبات الفنية للعميل متطلبات  المساهمة في تطوير فرص السوق الجديدة لدعم المديرين / المبيعات الآخرين في استكمال المؤهلات المزيد...

● التواصل مع المديرين لتحديد احتياجات التدريب وجدولة جلسات التدريب. ● تصميم برامج تدريبية فعالة متكاملة. ● إجراء ندوات وورش عمل وجلسات تدريبية فردية وما إلى ذلك. ● دعم وتوجيه الموظفين الجدد. ● إجراء تقييمات لتحديد مجالات التحسين. ● مراقبة أداء الموظفين واستجابتهم للتدريب. ● الاحتفاظ ب المزيد...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s المزيد...

1- Performs all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. 2- Review all Obtained results for semi-finished products against the Out of trend limi المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

1. Maintain and review the listing of all regulatory, commercial and organizational technology compliance requirements to ensure the IT group is aligned. 2. Maintain and develop the associated IT compliance control gaps documentation, implementation and testing of the entire IT compl المزيد...

The IT Service Desk Engineer position at Nahdet Misr Publishing Group is to provide reliable and efficient technical support to all employees ensuring seamless IT operations across multiple locations. This role focuses on resolving hardware and software issues managing user accounts a المزيد...

Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing document control policies المزيد...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit المزيد...

الأدوار والمسؤوليات نحن نبحث عن فني خدمة عملاء كفء لتقديم المساعدة الفنية السريعة والمفيدة على أنظمة الكمبيوتر. ستجيب على الاستفسارات حول المشكلات الفنية الأساسية وتقدم المشورة لحلها. يجب أن يتمتع فني خدمة العملاء الممتاز بمعرفة فنية جيدة وأن يكون قادرًا على التواصل بشكل فعال لفهم ال المزيد...

Transforming business needs into functional / IT expressions. Responsible for defining User Stories and prioritizing the Team Backlog Studying the impact of any projects on the solution being built and proposing solutions in-line with the project needs and objectives. Working with المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...