وظائف في دعم تكنولوجيا المعلومات في القاهرة

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han المزيد...

Assist in preparing a group risk-based IT audit plan, to be reviewed by the Group IT Audit manager. Participate in evaluating IT controls, compliance, governance, process, and risk management. Participate in IT Security assessment & Audit project assignments. Development of I المزيد...

You will be an affiliate business partner who is responsible for convincingly, and communicating and acting as a trusted advisor with a strong business understanding You will ensure high-quality Digital, Data, and IT (DDI) services and solutions are delivered to the affiliate You المزيد...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help المزيد...

Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing document control policies المزيد...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit المزيد...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all المزيد...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudiowned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique المزيد...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. This role involves ensuring the availability, reliability, and security of WebLogic Server app المزيد...

Doka Egypt is looking for is looking for a highly motivated Sales Support Assistant (Legal) reviewing and analyzing sales contracts NDAs and other legal documents to ensure compliance with company policies and legal standards.The employment will be based in our Cairo Office. If you ar المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

Job Description: We are seeking an experienced and dedicated Senior Customer Support Specialist to join our operations team. The ideal candidate will possess a deep understanding of customer support processes have excellent problemsolving skills and be able to lead and mentor junior t المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o المزيد...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. This role involves ensuring the security, availability, and reliability of PostgreSQL databases to support the org المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...