وظائف في دعم تكنولوجيا المعلومات في القاهرة

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Ensure high level of quality and accuracy in the daily work. Enhance after selling service & provide total customer satisfaction. Handle customers' inquiries and provide solutions to their problems. Sell e& products and services and ensure proper collection of requir المزيد...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

الأدوار والمسؤوليات نحن نبحث عن أخصائي دعم أعمال أول مدفوع ومنظم للغاية لدعم عمليات قطاع الممتلكات والتأمين. هذا الدور محوري في تبسيط العملية، وتحسين الاتصال، والمساهمة في المبادرات الاستراتيجية. مسؤوليات وواجبات الوظيفة: الدعم التنفيذي: -إدارة تقويم كبير مسؤولي الممتلكات والتأم المزيد...

 جمع الوثائق المتعلقة بالعرض/الطلب والسجلات من أجل إعداد عرض الأسعار التقني التجاري  توفير المعلومات لعملية مراجعة المخاطر وفقًا للمقترحات الهندسية التي تلبي المتطلبات الفنية للعميل متطلبات  المساهمة في تطوير فرص السوق الجديدة لدعم المديرين / المبيعات الآخرين في استكمال المؤهلات المزيد...

● التواصل مع المديرين لتحديد احتياجات التدريب وجدولة جلسات التدريب. ● تصميم برامج تدريبية فعالة متكاملة. ● إجراء ندوات وورش عمل وجلسات تدريبية فردية وما إلى ذلك. ● دعم وتوجيه الموظفين الجدد. ● إجراء تقييمات لتحديد مجالات التحسين. ● مراقبة أداء الموظفين واستجابتهم للتدريب. ● الاحتفاظ ب المزيد...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s المزيد...

1- Performs all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. 2- Review all Obtained results for semi-finished products against the Out of trend limi المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo المزيد...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...