وظائف في مدير تسليم خدمات تكنولوجيا المعلومات في القاهرة

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar المزيد...

الهدف الرئيسي لمدير تقديم الخدمة هو إدارة أداء الخدمات للعملاء على النحو المتفق عليه في العقد والتأكد من تحقيق مستويات الخدمة تحديد اتفاقيات مستوى الخدمة (SLA) المتعلقة بالخدمات المتعاقد عليها والحصول على فهم ممتاز للعقد مسؤول عن تكلفة وجودة الحلول التي تقدمها فرق التسليم الفنية بما المزيد...

Roles and responsibilities Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading المزيد...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong int المزيد...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential المزيد...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help المزيد...

Preparing detailed personnel resource plan, forecast, and assignments. Continuously analysing of activity and competence demands of personnel - short, mid, and long term. Monitoring and optimizing utilization and effective deployment of field personnel. Assigning crew and coordina المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

- Follow up all the company custody, Fixed Assets (Laptops, PC and Servers) for (new staff, resigned staff, temporary custody and any custody transfer) - Implement, maintain and adhere to corporate Information Security Policies - Perform account creation/update activities (Mail, AD, V المزيد...

Developing and implementing project management methodologies, processes, and tools to ensure consistent project delivery Putting into effect the full project plan including all project activities and coordinating all relevant stakeholders Plan relations and dependencies to identif المزيد...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time. Manage integrations to improve business operations and productivity efficiently. Secure business requirements implementation with efficient techniques and hi المزيد...

يحدد المهمة والرؤية لقسم خدمات البنية التحتية لتعزيز ثقافة وعقلية موجهة نحو الأعمال التجارية مدفوعة بالتركيز على التوفر العالي. يعمل مع فريق القيادة العليا لتكنولوجيا المعلومات بشأن محفظة الخدمات والحوكمة المطلوبة لتحديد أولويات الموارد. الاستفادة من مهارات التأثير والتفاوض عبر تكنولو المزيد...

Managing data backup and the operations of system security, such as firewalls, antivirus, and user authorization. Overseeing the installation of hardware and software as required along with regular updates, and work with the implementation team to configure hardware and software. المزيد...

الإشراف على وإدارة الامتثال للقوانين واللوائح والمعايير ذات الصلة المتعلقة بتكنولوجيا المعلومات. يتضمن ذلك ضمان الالتزام بلوائح خصوصية البيانات وحمايتها، ومعايير أمان تكنولوجيا المعلومات، وأي متطلبات امتثال محددة تنطبق على ODE. تطوير وصيانة سياسات وإجراءات وإرشادات تكنولوجيا المعلومات المزيد...

إجراء تقييمات المخاطر لتحديد مخاطر الامتثال لتكنولوجيا المعلومات ونقاط الضعف المحتملة تطوير استراتيجيات وضوابط وخطط العمل لتخفيف المخاطر. مراقبة وتقييم فعالية الضوابط لتقليل المخاطر تنسيق وإدارة عمليات التدقيق والتقييمات ومراجعات الامتثال الداخلية والخارجية لتكنولوجيا المعلومات. ا المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Manage IT projects from initiation to closeout within professional standards. Monitor the implementation of IT projects to ensure that all targets are reached and that the overall project is completed in accordance with agreed timescales and costs. Lead all project steering commit المزيد...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other المزيد...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu المزيد...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve المزيد...