IT Service Delivery Manager Jobs in Cairo

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Roles and responsibilities Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading More...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong int More...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Preparing detailed personnel resource plan, forecast, and assignments. Continuously analysing of activity and competence demands of personnel - short, mid, and long term. Monitoring and optimizing utilization and effective deployment of field personnel. Assigning crew and coordina More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Developing and implementing project management methodologies, processes, and tools to ensure consistent project delivery Putting into effect the full project plan including all project activities and coordinating all relevant stakeholders Plan relations and dependencies to identif More...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time. Manage integrations to improve business operations and productivity efficiently. Secure business requirements implementation with efficient techniques and hi More...

Sets the mission and vision for the Infrastructure Services Section to foster a business-oriented culture and mind-set driven by a focus on high availability. Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources. Leverag More...

Managing data backup and the operations of system security, such as firewalls, antivirus, and user authorization. Overseeing the installation of hardware and software as required along with regular updates, and work with the implementation team to configure hardware and software. More...

Overseeing and managing compliance with relevant laws, regulations, and standards related to information technology (IT). This includes ensuring adherence to data privacy and protection regulations, IT security standards, and any specific compliance requirements applicable to ODE. More...

Conducting risk assessments to identify potential IT compliance risks and vulnerabilities Developing risk mitigation strategies, controls, and action plans. Monitoring and evaluating the effectiveness of controls to minimize risks Coordinating and managing internal and external IT More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Manage IT projects from initiation to closeout within professional standards. Monitor the implementation of IT projects to ensure that all targets are reached and that the overall project is completed in accordance with agreed timescales and costs. Lead all project steering commit More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve More...

- Serve as the Scrum Master for one or more Agile development teams, facilitating the Agile process and ensuring adherence to Scrum principles. - Guide and coach the team on Agile practices, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. - Facilitate e More...