وظائف في Hotel Experience في القاهرة

Main Duties:Lead and inspire a team of department heads to deliver outstanding service and maintain high operational standardsDevelop and implement strategies to maximize revenue occupancy rates and guest satisfactionOversee financial management including budgeting forecasting and cos المزيد...

Developing programmes and initiatives to increase team engagement and achieve against performance and development goals Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations Building relationships with المزيد...

الأدوار والمسؤوليات يتمتع بمعرفة شاملة بأنظمة مكتب الاستقبال، مثل Opera وWeb Checkin وKey وما إلى ذلك. يفهم ويستطيع أداء جميع واجبات مكتب الاستقبال وخدمات الضيوف ووكلاء الكونسيرج بالإضافة إلى المدير المناوب. يراجع الوصول والمغادرة يوميًا لضمان التعامل السليم مع كبار الشخصيات والضيوف المزيد...

Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. المزيد...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu المزيد...

Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with المزيد...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s المزيد...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis المزيد...

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and ve المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. Emptying trash cans. Washing and drying windows. Liaising with the line manager to ensure المزيد...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio المزيد...

User research: Ability to conduct various types of user research, such as interviews, surveys, and usability testing to understand user needs, behaviors, and preferences. Design thinking: Ability to approach design problems creatively and systematically, using design thinking metho المزيد...

- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities. - Execute employee المزيد...

Use analytics tools to track user behavior, conversion rates, and key performance metrics. Plan and conduct A/B tests to optimize user experience and conversion funnels. Iterate on features & designs based on test results to drive growth. Conducting user interviews, surveys, المزيد...