Hotel Experience Jobs in Cairo

Main Duties:Lead and inspire a team of department heads to deliver outstanding service and maintain high operational standardsDevelop and implement strategies to maximize revenue occupancy rates and guest satisfactionOversee financial management including budgeting forecasting and cos More...

Developing programmes and initiatives to increase team engagement and achieve against performance and development goals Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations Building relationships with More...

Roles and responsibilities Have a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, Key etc. Understands and is able to perform all duties of the Front Office, Guest Services and Concierge Agents as well as Manager on Duty. Reviews daily arrivals and depar More...

Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. More...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions More...

Roles and responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and ve More...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assis More...

Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. Emptying trash cans. Washing and drying windows. Liaising with the line manager to ensure More...

The position is responsible in managing the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the nonpayment of accounts and potential bad debts.  Primary Responsibilities  CREDIT APPLICATIONS Pro More...

Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of informatio More...

Align with relevant cluster on the OKRs and the set target per cluster Train cluster AMs on the new features and projects Provide weekly hit list of top offending vendors in different KPIs to the cluster AMs and Leader Have a daily standup meeting with each cluster More...

User research: Ability to conduct various types of user research, such as interviews, surveys, and usability testing to understand user needs, behaviors, and preferences. Design thinking: Ability to approach design problems creatively and systematically, using design thinking metho More...