وظائف Customer Systems Author في مصر

Respond to customer inquiries and provide accurate information on time. Assist customers with product-related questions, technical issues, and general inquiries. Communicate with customers via their preferred channels, including email, phone, and live chat.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

Diverse positions in one of the customer care areas: administration of grid connection claims management administration of electricity meter change or social media managementDelivering topnotch customer service so we can together drive a successful energy transitionFully remote job wi المزيد...

Diverse positions in one of the customer care areas: administration of grid connection claims management administration of electricity meter change or social media managementDelivering topnotch customer service so we can together drive a successful energy transitionFully remote job wi المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in المزيد...