وظائف في Customer Support Services في القاهرة

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi المزيد...

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev المزيد...

Collaborate with the Calibre support team worldwide to provide tool usage demos, deployable solution packages and debugging methodologies. Collaborate with Filed/Account Teams in the tools deployment and work on customer compelling problems. Communicate with Siemens EDA product div المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

The Project Support Associate will play a crucial role in supporting our Firestopping & Thermal Team by managing daily communications tracking project progress and ensuring accurate documentation and billing. This position requires excellent organizational skills attention to deta المزيد...

الأدوار والمسؤوليات الحفاظ على نظام/إجراءات المعلومات والمعرفة وتقديم الدعم لمستخدمي النظام. تقديم الدعم الفني والمساعدة في ممارسات الرصد والتقييم بما يتماشى مع سياسات وإرشادات الرصد والتقييم الأوسع نطاقًا. إعداد مجموعة من تقارير الرصد والأدوات وتحليل البيانات لضمان التزام المنتجات ا المزيد...

Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functi المزيد...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our المزيد...

الأدوار والمسؤوليات يتولى هذا المنصب مسؤولية العمليات اليومية السلسة لمكتب معلومات خدمة العملاء أو الكشك، مع ضمان تنفيذ جميع الأنشطة المتعلقة بخدمة العملاء وفقًا للسياسات والإرشادات المقررة وأن تكون الخدمات المقدمة بأعلى معايير المستوى لضمان تجربة عملاء ممتعة. ملف تعريف الدور الحفا المزيد...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data المزيد...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl المزيد...