وظائف في Customer Service Centers في القاهرة

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong int المزيد...

About Pianat.aiPianat.ai is a dynamic AI startup on a mission to revolutionize enterprise environmental social governance (ESG) and risk management and compliance (GRC) practices. Our AIpowered Decision Command Center (DCC) enables financial organizations to transition from manual rea المزيد...

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c المزيد...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica المزيد...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p المزيد...

Job Description About the Role: We are seeking a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative you will be responsible for providing exceptional support to our users through various channels including e المزيد...

Work with restaurant staff to create a positive dining experience for guests. Greet customers and answer questions. Alert servers when tables are in need of attention. Clean tables and remove dishes after the party leaves. Carry loads of soiled dishes to the dishwasher to be clean المزيد...

Provide customers with menus. Take customer orders and relay this to the kitchen. Serve food and beverages to customers. Listen to any complaints that patrons have and address them appropriately. Prepare bills and process payments.

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure th المزيد...

Providing on-site technical support and performing customer support tasks. Delivering, installing, repairing, maintaining, and testing equipment. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer nee المزيد...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb المزيد...

Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate. Operating under the req المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst المزيد...

Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your المزيد...

Design Clarification: Reviewing the specifications released by customer; clarifying the scope and estimating man-hours and material requirements for jobs. Engineering: Assuring Software and hardware engineering testing jobs are done timely and within the budget. Commissioning & المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...