وظائف في Customer Relationship Management في القاهرة

Contribute to the Regional Bureau Annual Performance Plan (APP), by supporting the development of Administration unit workplan and implementation of policies, systems and procedures to support WFP strategic objectives. Assist in the identification of resources aimed at achieving ef المزيد...

Support Program Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and anticipating for risks . المزيد...

Work with the team to identify process improvement or standardisation opportunities Contribute with innovative long-term/lasting solutions beneficial for the entire team Key Learning Objectives Project Management – You will have learnt key success factors to project impleme المزيد...

Develop and implement procedures for effective data management. Create rules and procedures for data sharing. Oversee and manage staff members in the daily use of data systems. Guarantee adherence to legal and company regulations. Regularly monitor and evaluate information and d المزيد...

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers Assisting with or performing administrative tasks, such as onboarding process for new hires across the used systems Setting up and maintaining a المزيد...

Position: HR Management Consultant (KSA Back office) Location: Cairo Egypt Company Overview: A leading consulting firm that specializes in providing innovative HR solutions to organizations of all sizes. With a team of experienced professionals we help our clients optimize their HR pr المزيد...

مراقبة أحجام جهات الاتصال وAHT ومستوى الخدمة مقابل الخطة، والإبلاغ عن المشكلات إلى العمليات عند الاقتضاء. مسؤول عن إرسال تقارير كل ساعة لقياس حضور الوكلاء لكل نوبة عمل وإنتاجية مكالمات قائمة الانتظار (المعروضة والرد عليها وAHT وASA وما إلى ذلك) واتخاذ الإجراء المطلوب وفقًا لذلك عندما المزيد...

تحديد العوامل التي قد يكون لها تأثير على أداء الشركة وقدرتها على تحقيق الأهداف الخاصة بها. إجراء التحليلات اللازمة لتحليل الأمور المالية الخاصة بالشركة أو التغييرات التي قد تشهدها الشركة، ثم يقوم بتقديم الاقتراحات والمشورة بشأن ما قد وصل إليه من خلال هذا التحليل وتقديمها لأعضاء الإ المزيد...

Conduct monthly governance meetings with suppliers Escalation management related to suppliers and performance Act as conduit for communication between internal teams and suppliers Performance Management: Performance reporting review to assure supplier service performa المزيد...

محلل أول لإدارة المعرفة المسؤوليات إدارة ما يقدر بـ 1000 مستند، بما في ذلك خرائط العمليات وإجراءات سطح المكتب والعديد من المستندات ذات الصلة مثل كتالوج الخدمة والدورات التدريبية وما إلى ذلك، في وحدة إدارة المعرفة والأدوات الأخرى. ضمان تحديث الوثائق من خلال إدارة طلبات تغيير الخدمة المزيد...

Initiate supplier pre-screening process, approval flows for contracts & vendors Manage supplier onboarding in the collaboration tool Establishing guidelines for evaluating the performance of approved vendors. Assist vendors with approvals, ensuring compliance with business po المزيد...

Communicating with stakeholders regarding project needs and goals. Contributing to the planning and development of projects. Supporting the coordination and management of projects. Researching information as required. Performing administrative tasks such as preparing invoices, est المزيد...

Provide the sales team with sales proposals as per the client requirements. Provide the sales team with sales proposals as per the client requirements. Coordinate the sales proposal internally to ensure its proper handover with the project management team. Direct and manage Sales المزيد...

Supervise a team who is handling our clients request and ensure regular measurement of progress by KPI’s and forecasts to internal and external stakeholders using key account metrics drive digital adoption throughout the processes. Developing trust relationships with a portfolio المزيد...

1. Leading of processes connected to change management Review the RFC Fields Assess changes impact/risk Communicate with the technology stakeholders that may be impacted Discuss daily changes in daily CAB (Change advisory Board) Authorize the approved RFC المزيد...

1. Manage the end-to-end release management process, including planning, coordinating, and executing the deployment of software releases. 2. Collaborate with stakeholders to understand release requirements and develop release schedules. 3. Coordinate release activities with cross-fu المزيد...

Meeting with clients on a regular basis. Establishing and maintaining effective relationships with key stakeholders. Proactively managing providers. Working in accordance with relevant legislation, health care best practices, and internal policy and procedure. Accurately updatin المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various المزيد...

Description MyJam is seeking a dedicated and friendly Customer Support Specialist to join our team! In this role you will be the voice of our brand providing exceptional support to our customers and ensuring a positive experience with our cultural food products. You will address inqui المزيد...