وظائف في Chat Emails And Calls Support في القاهرة

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

NOK Human Capital is hiring Enterprise technical support for a wellknown Internet and Network Solutions Service provider based in Egypt. Work Module: Remotely Job description: Provide the frontline support for enterprise customers By taking the first call from Enterprise client and المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

BIM experience working on multi-D projects . Should have in-depth knowledge on Mechanical systems (HVAC, PHE and Firefighting) and how its constructed in site. . To collaborate with Designers, BIM leads, Planners to ensure alignment and quality BIM models. المزيد...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

NOK Human Capital is hiring Enterprise technical support for a wellknown Internet and Network Solutions Service provider based in Egypt. Work Module: Remotely Job description: Provide the frontline support for enterprise customers By taking the first call from Enterprise client and المزيد...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential المزيد...

Developing and sustaining long-lasting relationships with customers. Preparing, reviewing, and finalizing sales proposals. Utilizing social media platforms to garner customer interest and create brand awareness. Preparing sales forecast reports and submitting them to management. المزيد...

Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement. Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development. Team Development: Pro المزيد...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. This role involves ensuring the availability, reliability, and security of WebLogic Server app المزيد...

Be accountable for checking the level of quality of CRQs (documentation) Support Change owners during the preparation of changes Support the change owner to verify all impact of changes to the operated services within Vodafone Ensure that all change requests are properl المزيد...

Exhibitor Support: - Receive, triage and resolve Keys related support issues received from exhibitors. - Provide technical support and guidance to exhibitors to resolve issues - Escalate issues to DC operational, development or management teams as required Key Order Support: - Provide المزيد...

NOK Human Capital is hiring Vendor Support for one of the biggest multinational Ecommerce companies. Location:New Cairo Contract Duration:1 year Key job responsibilities SVS will support Vendor growth focusing on: Increasing the vendor selection Improving the discoverability of t المزيد...

Die Bank f r eine Welt im Wandel - gestalte mit BNP Paribas das Banking von Morgen! Unser Kunde ist eine f hrende europ ische Bank mit internationaler Reichweite. Sie ist mit mehr als 193.000 Mitarbeitenden in 68 L ndern vertreten, davon nahezu 147.000 in Europa. Den Kund:innen wi المزيد...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb المزيد...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for المزيد...

Provide hardware technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products. Provide technical support service delivery within established guid المزيد...