وظائف في Channel Team Lead Relationship Management في القاهرة

Leads the engineering team members within the site to ensure all engineering requirements are completed on a daily basis Monitors system performance and functionality after accomplishment of any recommended modifications, maintenance tasks or significant events and special assignment المزيد...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem المزيد...

Implements security controls, risk assessment framework, and program that align to regulations requirements, ensuring documented and sustainable compliance that aligns with AXA Group Security Standards. Manage the cyber and information security risk management lifecycle, including المزيد...

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an المزيد...

Meeting with and advising senior executives throughout the consultation process. Determining business needs and identifying weaknesses. Assessing and analyzing business practices and procedures. Compiling and presenting research findings and recommendations. Developing detailed المزيد...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product المزيد...

Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management. Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives Ensure the correct product المزيد...

Design as-is business process diagrams, trigger Inefficiencies, gaps, loops, bottlenecks, Etc... Streamline business process workflows ensuring non value added activities elimination. Analyze process performance transactional data and propose improvements actions. Participate wit المزيد...

Be accountable for checking the level of quality of CRQs (documentation) Support Change owners during the preparation of changes Support the change owner to verify all impact of changes to the operated services within Vodafone Ensure that all change requests are properl المزيد...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمراق المزيد...

-التدريس للطلاب -المساهمة في الإشراف على طلاب التدريب الميداني ومقررات أعضاء هيئة التدريس ومقررات الشبكة -المشاركة في عضوية اللجان المحددة له من القسم أو الكلية. - المساهمة في الأنشطة العلمية من دورات ومؤتمرات وندوات وورش عمل يقيمها القسم أو الكلية. - المشاركة في مهام الاختبارات كمراق المزيد...

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling المزيد...

Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stake المزيد...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel المزيد...

Loading, unloading, and moving freight between delivery and storage areas as instructed. Coordinating the movement of freight with other workers via radio communication. Scanning or documenting freight, as well as marking items with identifying information. Moving freight manuall المزيد...

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Develop المزيد...

Responsible to analyze and troubleshoot E2E Voice & Data network performance issues and ensure the best Mobile network performance through alignment and cooperation with Radio, CE, core, SM teams. Responsible to analyze and troubleshoot benchmark and customer experience ra المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc المزيد...