وظائف في مركز الاتصال في القاهرة

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w المزيد...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w المزيد...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so المزيد...

Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hiring processes via electronic Applicant Tracking Systems. Evaluating applications and screen المزيد...

Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hi المزيد...

Support the Business customers on Inbound call and Outbound follow up calls for Mobile related queries (Tech and Care) Ensures other activities are conducted according to the highest level of operations standards in line with KPIs, (e.g., NPS, ASAT, Quality, On site Escalation, AHT, المزيد...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep المزيد...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w المزيد...

Establishes monitoring tools to increase service reliability. Controls deployment workflow Creates and develop tools/scripts to automate builds and backups. Conducts regular on-call duties and address issues pertaining to operations. Participates in the design and architecture o المزيد...

Review sales outcome via customer call back and/or documentation to ensure Sales Quality standards are maintained and conduct risk issues are flagged and remediated. .Attain and maintain competence in local regulatory requirements and use this to provide a view of sales quali المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

الأدوار والمسؤوليات ستعمل عن كثب مع مديري المنتجات ومديري التسويق على إنتاج المحتوى والتخطيط له. ستعمل على ضمان الجودة والاتساق، وتحسين استراتيجية المحتوى لدينا لتحقيق الأهداف التجارية. قد تقوم بمراجعة المواد الخاصة بالمنتج لمساعدة مدير المنتج في سرد ​​هذه القصة، لكن مسؤوليتك ستكون س المزيد...

Join our dynamic team at a leading global healthcare company and make a real impact!As a Desktop Support Engineer L2 youll play a crucial role in ensuring the smooth operation of our organizations technology infrastructure. Youll be responsible for providing technical support troubles المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

Research and Development of Retail lending products for core SME business to diversify revenue stream (Auto Loans, Personal Loans, Mortgages, MOD, Lifestyle Financing, Commercial Loans, etc) To gather market information on periodic basis to effectively build business intelligence المزيد...

Position: Senior IT Infrastructure EngineerScope:The Senior IT Infrastructure Engineer is responsible for ensuring the companys IT infrastructure remains highly available performant and secure. This includes designing managing and maintaining infrastructure components such as firewall المزيد...

NOK HC is hiring call center representatives and Telesales agents on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Leve المزيد...

Analyze Electricity Consumptions, Activating for all the distribution concessions. Analyze Meters revenues for all over existing & new distribution concessions according to the company industry. Responsible for conducting the demand forecasting detailed studies for call compan المزيد...