وظائف في Call Center Agent في القاهرة

-Issue and confirm flight ensuring all customer information is correct. -Assist customers in making and modifying reservations, including seating preferences and special requests. -Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-rela المزيد...

-Issue and confirm flight ensuring all customer information is correct. -Assist customers in making and modifying reservations, including seating preferences and special requests. -Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-rela المزيد...

Calculate dividends and create payment methods. Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals. Distribute policy proceeds after a claim is submitted and approved. Recommend risk management strate المزيد...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired travel المزيد...

Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events including conferences المزيد...

وكيل حجز المسمى الوظيفي وكيل تحفظات أنت بداية تجربة استثنائية للضيوف. باعتبارك وكيل الحجز، ستجعل ضيوفنا يشعرون بالترحيب وتعكس التجربة الاستثنائية التي يأتون بها عند وصولهم! ما هو عليه بالنسبة لك في 3-4 نقاط، اعرض فوائد وامتيازات العمل في مكان الإقامة تقدم بطاقة مزايا الموظفين المزيد...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave المزيد...

Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business fairs, and corporate meetings. Greet clients when they enter the building and guide them to their designated areas. Process important quer المزيد...

معالجة جميع طلبات الحجز والتغييرات والإلغاءات المستلمة عبر الهاتف أو الفاكس أو البريد. تحديد احتياجات حجز الضيوف وتحديد نوع الغرفة المناسب. التحقق من توافر نوع الغرفة وسعرها. اشرح سياسات الضمان والسعر الخاص والإلغاء للمتصلين. استيعاب وتوثيق الطلبات الخاصة. أجب عن الأسئلة حول مرافق/خدم المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

استقبال المكالمات والرد عليها تقديم التوجيه والحل للمشكلات أو الاستعلامات الروتينية لضمان حل المشكلة ضمن نطاقات زمنية محددة. تصعيد المشكلات المعقدة إلى الشخص المعني والتأكد من أن المتصل على علم بإجراءاته توفير مراقبة الأنظمة لضمان سلاسة العمليات قم بإعداد المعدات وفقًا لمعلمات معينة ح المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc المزيد...

تمثيل الشركة بطريقة احترافية ومؤهلة التعامل مع المكالمات الواردة للشركة متابعة مكالمات العملاء المعقدة عند الحاجة الاحتفاظ بسجلات لجميع المكالمات والاستفسارات الواردة في قاعدة بيانات الشركة التعرف على احتياجات العملاء وتوجيهها للجهات المعنية إجراء المسوحات المختلفة حول رضا العملاء إدا المزيد...

مسؤول عن تلبية طلبات المبيعات الواردة من حملات البيع الخارجية وطلبات الشراء عبر الإنترنت. متابعة جميع العملاء المتوقعين حتى الانتهاء من عملية النقل / عملية التنشيط من حيث العقود وتحميل المستندات على أنظمة Orange. مهاجمة العملاء غير التابعين لشركة Orange من خلال إحالاتهم الخاصة ا المزيد...

Perform anticipatory high level services. Work with operation departments to ensure of guest’s memorable encounters and ensure that VIPs and ALL members receive special recognition and service. Keep active presence in the lobby to keep smooth operations by assisting guests المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...