Datamatics Careers- Philippines

Job Description: Responsible for supervising managing and motivating team members daily. Contact point for all team members Manage effective communication and to act proactively to ensure smooth team operations and effective collaboration. Planning daily activities and delegating tas المزيد...

Create support cases in Salesforce tracking system for all prechecks as needed.Maintain accurate and wellordered notes.Learn how to provide guidance and support to the testing network clients and candidates as needed.Is skilled and demonstrates consistent nabilities of all Proctor dut المزيد...

The Video Record & Review Specialist is responsible for reviewing exam videos from various schools with high regard to the exam integrity. Job Duties: Checks and reviews exam records from students coming from different schools Reviews and follows the org policies & rules exce المزيد...

Answer all inbound calls/chats/emails within SLAMeets QA requirements (90 score consistently) productivity (min. of 50 tickets) CSAT (4 stars min. and 20% Response Rate) and other key performance metrics (70% FCR 6.5 minutes AHT <10 seconds ASA attendance)Courteous shows empathy d المزيد...

General knowledge of Windows based applicationsMust have strong verbal communication skillsMust be able to think quickly and solve customer concernsAbility to operate independently with minimal supervisionMust be detailoriented and accurateAbility to multitask and perform various duti المزيد...