Voice Of The Customer Voc Jobs in Austin, TX

A Customer Success Manager provides advanced support to customers offering solutions and guidance to improve their unemployment metrics performance improving tax rates; create value realization. You will report to our Customer Success Leader.Responsibilities: Resolve customer complain More...

Were looking for a Manager Strategic Customer Success to help lead evolve and inspire a team of accomplished customer success engineers (CSE) committed to providing longterm value to Procores customers. Procores Customer Success team is instrumental to longterm profitab More...

Work Schedule Monday Friday 118pm or Saturday/Sunday 9am5pm will be expected to be available on weekend day and schedule can be flexible Location The position is remote but training and some other meetings will be required inperson with advance notice. 624 N. Pleasant Valley More...

What you get to do in this role:1. Lead the AI and Analytics roadmap for the endtoend customer journey for the company.2. Leverage generative AI and classic AI to enable intelligent personalized automation at every step of the customer lifecycle.3. Run insights reporting & analyti More...

Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of Procore and serve as a subject matter expert throughout the customer journey from implementation to renewal. You will succeed in this rol More...

*YOU ARE more than just a title YOU AREA Relationship Builder  You manage direct to physician orders placed via phone fax email and sales reps (providing field sales support). You facilitate new account setup and account changes make welcome calls to new customers validate pricin More...

Your mission is to provide leadership to the Customer Support Team establishing and maintaining high levels of quality efficiency and other processes required for an exceptional level of customer support. The team is the primary point of contact for the Wise customers and forms a larg More...

This role is to support growth and customer retention in North America and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX journey of people process and technology by driving adoption throughout th More...

Develop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionCommunicate effectively with crossfunctional teams to enable effecti More...

Build and nurture strong relationships with your client team. Understand their objectives and challenges to tailor solutions and support accordingly. Collaborate with and support customer success team members to manage customer needs during the contracts lifetime including additional More...

ServiceNow is seeking a dynamic and visionary Vice President of Customer Excellence Marketing to lead our efforts in driving product adoption and longterm customer success marketing across our platform. As the VP of Customer Excellence Marketing you will guide adoption journeys foster More...

We are seeking a dynamic and experienced Senior Manager Customer Success to lead our customer success team at insightsoftware. In this role you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies. You More...

About the role:You will be working closely with the Account Management team and Wise operational teams which are global. You will also work with other functions including product management tech legal compliance implementation and business development. This role will give you the More...

Team & Role:At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses the More...

Join the team redefining how the world experiences design.Hello hey gday mabuhay kia ora hallo vtejte!Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.Where and how you can More...

Experian Partner Solutions delivers modern digital experiences products and services with security to serve our partners customers. We are constantly improving our tools features and processes. We are looking for an experienced and visionary Technical Director of Program Delivery to l More...

Contributing (parttime) faculty report to the Academic Program Director for Social Work programs to provide instructional and curriculum development service in the Master of Social Work program.  Faculty members are critical in creating maintaining assessing and reflecting upon a More...

As an entrylevel Customer Service Representative you will manage incoming and outgoing calls assist with trip bookings cancellations and confirmations for customers and provide information on reservation policies. You will ensure excellent customer service and support safety protocol More...

About the role:Were seeking a brilliant driven Customer Success Lead to build and lead our North America/APAC CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on includes improving contact rates ensu More...

Your MissionYour mission is to help English speaking customers have an excellent experience with Wise. This role is a unique opportunity for someone passionate about both social media and providing an exceptional customer experience where youll engage with customers to solve problems More...