IVR Jobs in USA

Role: IVR SME Location: Louisville KY/ Boston MA Hybrid (3 days WFO a week) Type: Contract Job description: The client is looking for optimizing IVR system with the focus on following: Authentication Rates: Drive up the authentication rate within the IVR so that it reduces the need More...

Skills: Some tools that their team is utilizing AWS / Amazon Connect / Service Cloud / Contact Center / IVR / Chat Bots / salesforce field service / Voice cloud / general service cloud / amazon bedrock

Play a critical role in bridging the gap between business objectives and technological capabilities Ensure AWSbased solutions align with strategic goals Possess a strong understanding of AWS services including EC2 S3 RDS Lambda and CloudFormation Display excellent analytical skill More...

Location: Remote Required skills: Advanced understanding of IVR technology and related telecommunications devices networks software and systems. Experience with management and development of speech recognition systems and grammars Experience in implementing third party integrat More...

Job Title: IVR Project Lead Location: San Jose CA / Austin TX Onsite Duration: / Term: 6 months Contract Job Description: Key Responsibilities: IVR Lead: Oversee the entire IVR development lifecycle from project planning and scoping to implementation and maintenance. Design: C More...

IVR Business Analyst Location: Miami FL (Onsite) Duration: 12 months Responsibilities: Some tools that their team is utilizing AWS Amazon Connect Service Cloud Contact Center IVR (interactive voice response) Chat Bots salesforce field service voice cloud general servic More...

Work Location Options: (3 day/week onsite)HYBRID Louisville KYHYBRID Boston MAProject Background: The client is looking for optimizing IVR system with the focus on following:Authentication Rates: Drive up the authentication rate within the IVR so that it reduces the need for Age More...

Job Description IVR Product Owner Location Cary NC Job Type Fulltime Job Description Serve as Product Owner for IVR Applications that supports Global Customer Service and Operations Partner and collaborate with the businesses to gain a thorough understanding of the contact More...

Position:IVR Lead Engineer Location: San Jose CA / Austin TX(Day 1 Onsite) Key Responsibilities: Lead Engineer: Oversee the entire IVR / Cases development lifecycle from project planning and scoping to implementation and maintenance. Design: Collaborate with stakeholders to define I More...

Job Title: Language IVR Testing Specialist (Russian Cantonese and Mandarin) Location: Remote US Candidates : 1 for Russian and 1 for Mandarin and Cantonese together Job Summary: We are seeking a highly skilled and detailoriented Language IVR Testing Specialist to join our team. This More...

Job Role and Responsibilities: Role Description: Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture features and development tools VXML scripting: Knowledge of VXML language to design call flow interactions Java programming: Ability to develop cust More...

Work Location Options: (3 day/week onsite)HYBRID Louisville KY HYBRID Boston MA Project Background: The client is looking for optimizing IVR system with the focus on following:Authentication Rates: Drive up the authentication rate within the IVR so that it reduces the need for Age More...

Work Location Options: (3 day/week onsite)HYBRID Louisville KY HYBRID Boston MA Project Background: The client is looking for optimizing IVR system with the focus on following:Authentication Rates: Drive up the authentication rate within the IVR so that it reduces the need for Age More...

Dear Applicant Please let me know if you are interested. Job Title: BA with IVR Experience Client location Newark NJ or Fort Washington PA (3 days working from office) Hire Type 12 months contract Requirement: Overall 8 years experience We are seeking a highly skilled More...