Customer Support Agent Jobs in Ridgewood, NY

Perform independent functional and Technical Analysis Detect, Analyze and Resolve major or standard incidents Communicate and work with support teams and User communities Able to engage different stake holders and drive the issue calls and triage production issues dili More...

Role: Salesforce Senior Support Analyst Location: Chicago, IL(Onsite) Contract: Long Term Project Client: TCS/ Kemper Must-Have: Salesforce Configuration, Apex,Trigger, Batches, Aura and Dashboard & Reporting Good-to-Have: SQL, Insurance Domain knowledge, LWC Responsibility o More...

Troubleshoot any problems or issues that arise with Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates. Load image, install software and configure desktop/laptop as required. 3-5 Years of technical troubleshooting experience/Reso More...

Position : Java Production Support Engineer Location :- Remote Note: This position requires a person to provide on-call support on a rotational basis, and is every 5 weeks, runs from 7am to 7pm PT/ Monday through Sunday. Description: On a daily basis will provide troublesho More...

Description: Computer Support Associate Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment. Suppo More...

36 months contract ; Onsite ; Pay Rate Range :$22- 25/hr Additional Information: This is a 1St Shift, ONSITE position; OT/weekend/On-call work is possible, but not often required Some driving to other Quad City area locations is possible if additional support coverage More...

Role: AWS Application support Analyst/Engineer Location: 100% remote Duration: Contract EXP.: 6+ Job Description: Must have 5 plus years of AWS Experience. Must have 5 plus years of ETL, SQL, any application monitoring tool and any application support (someone with front/middl More...

Job Title: Abinitio ETL L2 Production Support Location: Irving, Texas Type: Full Time Job Description: Perform independent functional and Technical Analysis Detect, Analyze and Resolve major or standard incidents Communicate and work with support teams and User communities Able More...

Support Engineer with Development & AWS Experience Must Have Application Support Experience is a Must Have, with overall 8+ Years Experience Mandatory Experience in Platforming Good Development Experience in the past: Someone who can Understand & debug Java code. DO NOT Share More...

Support Engineer with Development & AWS Experience Must Have Application Support Experience is a Must Have, with overall 8+ Years Experience Mandatory Experience in Platforming Good Development Experience in the past: Someone who can Understand & debug Java code. DO NOT More...

Employee serves on the CSB-IT Help Desk in the Department of Child Services (DCS), Child Support Bureau (CSB) IT Office. Employee is responsible for answering incoming calls and assisting CSB and County Partner users in various aspects of the child supp Provides first and sec More...

CDP (Customer Data Platform) Analytics Architect (Offshore) Expertise in Customer Master Data (Customer MDM) Experience in Customer Data Segmentation, Customer Lifecycles, and Business Rules Expertise in designing and developing ETL programs for integration data from multiple sources More...

Job Title: Deskside Support Location: Remote Duration: Long Term Job Description: Provides second-line investigation and diagnosis Resolves and closes incidents/service requests as per help desk procedures & allocated timelines Escalates unresolved incidents/service More...

Title: Helpdesk support Locations: Carrollton, TX Duration: Fulltime Job Description: Client Technical Service Awareness Intermediate Technical Troubleshooting Retail systems like POS, BO, EMV, KDS, OCS, SOS timers, receipt printers, etc - Advanced Technical Troub More...

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working i More...

Job Description: Responsibilities Good in Data Analysis & Reporting using MS Office and ITSM tools Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout Prioritize change requests Create rollout plans for changes requests Coordinate implementati More...

Job Description: Experience Required: 1 year of general IT support (end-user equipment such as PCs, printers, phones, etc..) Experience Preferred: IT support in healthcare

Qualifications: Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process t More...

Job Title: Policy Management Support Services Location: Washington, DC (Remote) Business Integra, Inc. is looking for a highly motivated, self-directed individual to fill the role of Policy Management Support Services to support Information Security and Privacy program at the F More...

Description: Key Responsibilities include: Own the order-to-invoice relationship with external customers for asset, service contract and T&M events. In conjunction with the RPA processes, identify gaps/inefficiencies in the RPA solution; apply structured problem-solving techni More...