The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
814 Job openings in The Rank Group
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Salary 16.26 per hourBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat you and yo More...
Salary 16.26 per hourBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat you and yo More...
Salary Up to 32000 per annum DOEBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsOutside of London Night Shift Bonus Enjoy an extra 1 per hour adding more to your pay50% Off All Food Treat More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table demand an More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table demand an More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Additional Information : Induction for Success: Your success is our priority. We provide a comprehensive induction program thoughtfully designed to familiarise you with our Mecca values and culture ensuring you are wellprepared for your role.Learning and Development: Youll More...
Additional Information : Induction for Success: Your success is our priority. We provide a comprehensive induction program thoughtfully designed to familiarise you with our Mecca values and culture ensuring you are wellprepared for your role.Learning and Development: Youll More...
Additional Information : Induction for Success: Your success is our priority. We provide a comprehensive induction program thoughtfully designed to familiarise you with our Mecca values and culture ensuring you are wellprepared for your role.Learning and Development: Youll More...
Please no Agencies. Senior Insight AnalystAre you passionate about using data to create a safer and more enjoyable gaming experience Do you have a knack for turning complex data into actionable insights If so we have the perfect opportunity for you.At Rank we are dedicated to put More...
We are seeking a highly organised and efficient Data Project Administrator to support our Data Squad. In this crucial role you will be responsible for ensuring smooth operations and effective management of various administrative tasks.Manage and oversee timetracking processes ensuring More...
We are seeking a highly organised and efficient Data Project Administrator to support our Data Squad. In this crucial role you will be responsible for ensuring smooth operations and effective management of various administrative tasks.Manage and oversee timetracking processes ensuring More...
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver you will make that all important first and last impression on our customers as they arrive at and leave the casino.You will be responsible for parking an More...
Salary 12.74 / hourPaid BreaksPension and Life AssuranceCompany Sick Pay SchemeBalanced 40hour work week Because we believe in worklife harmony Share of Tips Your exceptional service is recognised with a share of the tips Night Shift Bonus Enjoy an extra 1 per hour More...
As the Head of Data Delivery you will report directly to the Chief Data Officer (CDO) and be responsible for overseeing both tactical and strategic data projects. Your primary objective will be to ensure the successful delivery of data initiatives on time and within budget.Key respons More...
As the Head of Data Delivery you will report directly to the Chief Data Officer (CDO) and be responsible for overseeing both tactical and strategic data projects. Your primary objective will be to ensure the successful delivery of data initiatives on time and within budget.Key respons More...
Grosvenor Casino StocktonCan you work in a busy environment ensuring that financial regulation is followed by your team customers are looked after the security and operational efficiency of the cash desk is a priority and you are responsible for protecting the companys assetsGrosveno More...
