Online Customer Support Representative Jobs in Colombo

Were hiring for an Application Support Consultant for our Level 1 Finance TeamWhat youll do: As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching an More...

Were hiring Application Support Consultant L1 for our Distribution & Supply Chain Team.What youll do: As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentori More...

Were hiring Application Support Consultant L1 for our Distribution & Supply Chain Team.What youll do: As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentori More...

The Quality Experience Analyst (QEA) will play a pivotal role in the Quality Experience Program (QEP) a strategic initiative aimed at enhancing user and customer satisfaction by monitoring analysing and improving the quality of our support services. As a hybrid between a Business Anal More...

Duties and Accountabilities:People Management in one of the five 24x7 shift teams in Unified Support Service Operations Energy Industry VerticalEmployee performance monitoring & appraisalsIdentifying & organizing necessary training/coaching programs to continually improve an More...

Duties and Accountabilities:People Management in one of the five 24x7 shift teams in Unified Support Service Operations Energy Industry VerticalEmployee performance monitoring & appraisalsIdentifying & organizing necessary training/coaching programs to continually improve an More...

Provide technical support and maintenance for the Oracle EBusiness Suite (EBS) specifically the General Ledger (GL) and User Management modules.Troubleshoot and resolve system issues ensuring minimal downtime and optimal performance.Collaborate with internal teams to understand busine More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...

Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify themAdhere to SLAs OLAs and KPIs within the targetsIdentify and categorize prioritized incoming events or alerts for IFS productsResolve issues that are identified throug More...

The Senior Director will be responsible for the design adoption and ongoing successful delivery of all the Service Operations Shared services portfolio offerings to both external and internal IFS customers. The portfolio covers both Cloud and onpremise customer offerings. These servic More...