Problem Resolution Jobs in Riyadh

Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right soluti More...

Gather issue information and create an effective resolution plan. Manage and regularly update all tickets assigned to you. Be naturally curious with good troubleshooting skills, continue to ask why until you get to the root cause, and continue to tackle the problem from different More...

Minimum of 1 year of experience in a call Centre or customer service role. Excellent communication skills, both verbal and written. Proficient in Microsoft Office Suite and experience using call Centre software. Strong problem-solving and conflict-resolution skills. Ability to h More...

Racking, stacking, lifting, and moving material such as servers, storage, and others Working in cramped and/or elevated locations Bending, splicing, lifting, stretching, and reaching Ascending and descending ladders, stairs, and gangways safely and without limitation Take own More...

. Perform Major daily activities of endpoint security, meeting SLA and KPI Handling critical changes and Severity tickets Coordinating with the Vendors during outbreaks Incident investigation Problem management (Root cause analysis) . Troubleshooting and resolution of Security More...

Gentis Solutions is seeking an Agile Delivery Lead to join our team. This full-time contract position is with an industry-leading data analytics firm interested in full-time flex/remote consultants. The ideal candidates will have the required skills listed below and will be eligible a More...

Our client is a multinational automotive company, recruiting a graduate having 2-4 years experience in inventory management and preferably with an engineering Job Responsibilities Work closely with management to monitor, maintain, and control inventory levels in the Evaluate and commu More...

Help guide projects to enhance their operational capabilities in terms of monitoring, capacity planning, incident resolution and debugging Participate in the resolution of production incidents related to Core services Lead the discussion around Hadoop Clusters and our Big Data techn More...

Customer Service: Handle inbound and outbound calls promptly and professionally. Respond to customer inquiries, providing accurate information and resolving issues efficiently. Maintain a positive, empathetic, and professional attitude toward customers at all times. Issue More...

. Employee Relations: Build and maintain strong working relationships with employees at all levels, acting as a trusted resource for addressing concerns, conflicts, and grievances. . Policy Enforcement: Ensure consistent application of company policies and procedures across the or More...

Scope:Oversee, track, and update large complex projects, including the process flows, critical path, business rules, data models, business requirements, performance indicators/ business intelligence, etc.Provide support to the project team and Ministry partners to complete and manage More...

Work mode: Hybrid Onsite Location(s): Riyadh SA Additional Locations: N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific w More...

Company Description At ServiceNow our technology makes the world work for everyone and our people make it possible. We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities. By joining ServiceNow you are part of an ambitious te More...

Tax & Legal Services Tax Transfer Pricing Senior Manager Riyadh Line of Service Tax Industry/Sector Not Applicable Specialism Transfer Pricing Management Level Senior Manager Job Description & Summary A career within Transfer Pricing services will provide you with th More...

Job Description:Responsible for providing effective support to users on the network and other associated systems under supervision. Job holders develop simple programming solutions / Networking skill /Microsoft skill/Computer skill and carry out troubleshooting for nonroutine problems More...

Demonstrate a proactive approach to resolving employee issues and concerns and to identifying areas of risk to the organisation. Reduce legal risks by tracking workplace issues, ensuring appropriate investigation/resolution Handle grievances and other employee complaints relating More...

Effectively manage the tracking and resolution of customer escalations on behalf of product and services Champion and advocate for the customer within Kong. Articulate and follow up with Engineering and Product Management on customers’ product features and future roadmap need More...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

Present, promote and sell subscriptions to existing and potential customers - Establish, develop and maintain positive business relationships with clients - Reach out to potential clients through calls Expediting the resolution of customer problems and complaints to achieve maxim More...

Present, promote and sell subscriptions to existing and potential customers - Establish, develop and maintain positive business relationships with clients - Reach out to potential clients through calls Expediting the resolution of customer problems and complaints to achieve maxim More...