IT Hardware Support Jobs in Al Bahah Province

Educational qualifications and certificates: Bachelor's degree in computer science or related field. Recognized IT certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or any similar certification. Experience: Previous experience in IT support of at le More...

Advanced technical knowledge: Good understanding of operation and repair of smart devices. Troubleshooting skills: Ability to identify problems and fix them effectively. Good communication skills: Interact clearly and effectively with customers and co-workers. Accuracy and attention t More...

Education and experience: Bachelor's degree in information technology, or related field. At least 2 years of experience in IT support, including supervisory or management experience. communication skills: Excellent communication skills with the ability to communicate effectively More...

Strong knowledge of the company's operations and operating system. Ability to analyze data and provide reports to improve operations. Excellent communication skills to deal with work teams in various regions. Ability to organize training and technical support for work teams in the More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Responsible for: Agent Recruitment Agent Development Meet Business targets Customer Centricity Deliver sales targets and ensure adherence to the Mandated Sales Process: Prepare monthly and annual action plans to achieve his/her goals Ensuring adherence by PFAs to More...