Helpdesk Jobs in Makkah

Provide a helpdesk function to deliver related managing agent services to the Wave1 project Work on a shift basis which could include weekend and night working Assist the operations team in the daily operations of the CAFM system In conjunction with the helpdesk supervisor, produ More...

Follow established procedures and guidelines to meet productivity and accuracy targets. Contribute to process improvement initiatives to enhance data entry efficiency and effectiveness. Maintain confidentiality and handle sensitive information with utmost professionalis Market Re More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Performing data entry and maintaining databases Collect and input data from various sources such as online, databases, surveys and documents Ensure the safety of all data and their availability when needed Communicate with other team members to ensure accuracy and safety of data More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...