Guest Service Jobs in Makkah

You will be responsible to provide an excellent and consistent level of service to your customers. To assist in the efficient running of the security function. To work as a Guest Service Officer Security in the Hotel.

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and More...

Roles and responsibilities 1. Room Preparation Clean and Maintain Rooms: Perform thorough cleaning and sanitation of guest rooms, including dusting, vacuuming, and polishing furniture, fixtures, and surfaces. Make Beds: Change bed linens and make beds according to hotel standards More...

Roles and responsibilities 1. Service Delivery Order Taking: Efficiently take room service orders from guests over the phone, ensuring clarity and accuracy in understanding their requests. Menu Knowledge: Maintain thorough knowledge of the room service menu, including food and be More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore More...

The knowledge of a great Concierge Agent is the expectation of our guests when staying at  Hotels . Your ability to anticipate guests needs and make informed suggestions will ensure they have a truly memorable stay.What you will be doing:Reporting to the Guest Relations Manager r More...

 Ensuring security and safety of all property guests and employeesRegular floor patrols cash counts and crowd controlProviding excellent guest serviceAssisting in the orientation of new staff to hotels security proceduresConducting security assessments to determine if hotel guest More...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

Train and supervise the work of kitchen personnel in the respective sectionsEnsure personal cleanliness and proper deportment of all team membersProduce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team membersCheck t More...

Inspect the setup of the workstation in room servicePrepare daily Ingredients and food Supplies requisition or transfer as per IRD menuEnsure that all dishes are being prepared to the correct recipes and quantityEnsure that cooks and DCDP receive the right training and optimum guidanc More...

To constantly monitor guest service level ensuring a maximum guest satisfaction.Demonstrates a commitment to provide warm anticipative service to exceed the needs and expectations of our discerning guests.To oversee the Concierge operations including the bell desk and doormen ensuring More...

Roles and responsibilities 1. Customer Interaction and Support Responding to Inquiries: Answer customer queries via phone, email, live chat, or in-person, providing accurate information about products, services, and policies. Handling Complaints: Address and resolve customer comp More...

In this role you will be responsible for managing and executing our digital and social media strategies to drive online sales increase brand awareness and engage with our target audience.Develop contribute and manage the digital & social platforms. All strategies must be alig More...

Position Summary: The Chief Engineer is responsible for managing all aspects of the hotel’s physical facilities including HVAC plumbing electrical and other essential systems. This role ensures safety functionality and aesthetics to maintain a comfortable and appealing guest en More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...