Customer Retention Jobs in Riyadh

As a Senior Knowledge Analyst (SKA) within Knowledge Team in KSA, you will work in a growing global team , with primary focus on the Middle East region and its clientele, providing consumer research expertise and insights whilst working together with case and proposal teams to provide More...

✔️ 24 days of vacation per year; ✔️ Paid sick leave; ✔️ Attractive office location and facilities; ✔️ Private health insurance; ✔️ Breakfasts and lunches in the office (partially paid for by the Company); ✔️ Language classes (partially paid for by the Company); ✔️ Social Club of More...

Manage customer inquiries via email and phone. Schedule and confirm appointments with clients. Maintain and update customer records in our CRM system. Qualifications: Strong customer service skills. Proficiency with CRM software. Excellent communication and organizatio More...

The chance to make an immediate impact at a global gaming enterprise that is scaling quickly A culture that values tenacity, adaptability, curiosity & accountability Competitive compensation and benefits reflective of your experience and skills. Guaranteed 1 month bonus after More...

Location: Saudi Arabia Job Summary:We are seeking a highly organized and experienced professional to oversee the administrative and operational functions of the office ensuring that all office activities run smoothly and efficiently. The Office operator will coordinate the daytoday ac More...

Support the GAM to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions. Support GAM in monitoring and supporting the deployment of the multiple initiatives within the priority accounts progr More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Several years of relevant professional experience in a B2B/SaaS company or a similar area in account management or customer success, including experience in building and leading a customer success team Proven success in scaling processes and building high-performing teams Native lang More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

Location Riyadh KSA Key Responsibilities Generate and qualify leads for new logos and opportunities Work with partners to share leads and activate the pipeline Coordinate product demos and technical POCs with PreSales Profile license compliance and new project opportunities to More...

Strong computer skills and experience working within a similar office based position. Problem solving skills and customer focus skills. Patience, empathy, flexibility. Ability to perform under pressure and ‘’can do’’ attitude. Strong team player. Online More...

Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships Your polished organizational skills, More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication ss in German (mother tongue level) and English (proficienc More...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions. Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critica More...

The Principal Technical Consultant for Customer & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNows Customer Service Management (CSM) and Field Service Management (FSM) solutions. This role focuses on delivering bestpr More...

A competitive compensation package including stock options Fully remote team - choose where you live Work from home stipend! We want you to have the resources you need to set up your home office Apple laptops provided for new employees