Call Center Representative Government Bank Jobs in Riyadh

Roles and responsibilities 1. Team Management and Supervision Monitor Team Performance: Supervise a team of customer service agents to ensure that they are meeting performance targets such as call volume, response time, and customer satisfaction scores. Training and Development: More...

The Partner Development Manager is responsible for acquiring, onboarding, and managing strategic partnerships that support business growth. This role involves identifying potential partners, System Integrators, Independent Service Providers ( ISV ) and Global Technology Platforms; fos More...

Participate in the technical meetings with the team and with customers; Contribute on product roadmap discussions; Help on the quality urance process, through code reviews, automated tests and customer feedback; Work on fast-paced projects using state of the art technology and ap More...

Strategy Implementation Participates in the strategy formulation by providing support and inputs to the General Manager – Safety and Security. Leads implementation of the Sector strategy and develops policies and procedures for the Eastern and Central Safety and Security Ope More...

The role holder is responsible for identifying, evaluating and executing investments opportunities, including start up, partnerships, divestments to make strategic investments to drive growth and value creation for stc and support the national innovation agenda.

Provide IFRS advices, develop white papers and accounting treatments on critical and complex transactions for all Functional stakeholders within stc KSA Provide on-call support to relevant Finance stakeholders in addressing their immediate queries with regard to IFRS Assist stakeh More...

1. **Client Interaction:** - Respond promptly to client inquiries via telephone, email, and chat, addressing their needs with professionalism and empathy. - Build and maintain positive relationships with clients to encourage loyalty and retention. - Handle client complaints and concer More...

- Engage with customers through live chat, providing prompt and knowledgeable responses to inquiries related to STC products and services. - Accurately identify, troubleshoot, and resolve customer issues, escalating complex matters to appropriate teams as necessary. - Maintain high st More...

Ensure implementation of accounting policies and procedures and standardises reporting templates to ensure compliance with relevant procedural and legal requirements.Ensure effective resolution of accounting issues and queries in a timely and efficient manner.Supervise accounting info More...