Service Levels Agreement Jobs in Makati

Overall PurposeThe main goal of CUSTOMER SERVICE REPRESENTATIVE is to typically interact with the customers daily through various channels and responding promptly to customer inquiries. Maintaining a positive empathetic and professional attitude toward customers always. Most important More...

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throug More...

LOOKING FOR FILIPINOS WHO ARE PHILIPPINESBASED CANDIDATES.Note: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling More...

JOB SUMMARY: This role will require the ideal candidate to handle inbound tickets via email(chat may be a future support channel as well) track and update onhold tickets due to partnerplatform issues generate tracking tickets with partner platform support teams as neededprimarily for More...

About the Job Location: Makati City Corporate Title: R&F Work Arrangement: Onsite Our Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative. In this role you will be the primary point of contact fo More...

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throug More...

Tasks: Daily collaboration with customer Daily collaboration with support team Escalations management Review monitor and manage the results of OPS KPIs defined per service Define and negotiate OPS KPIs if missing or it need to be adjusted Initiate/define/lead More...