Service Level Goals Jobs in El Salvador

General Function: IT Helpdesk will play a primary role by liaising with Global employees known as internal customers. Responsibilities includes ticket creation answering IT related customer enquiries and fault/service issues; incident case documentation including the progress update More...

Job Description: Providing firstline technical support to users resolving hardware and software issues. Installing configuring and maintaining computer systems peripherals and software applications. Assisting in troubleshooting network connectivity issues and ensuring system sec More...

We are seeking skilled and experienced Englishspeaking Microsoft 365 Business Advisors Engineers. You will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools. These questions will come through chats and phone calls.&#x More...

JOB Qualifications: Bachelor's Degree in any course; 6 months experience in Customer Service; Willing to work in BGC Taguig; Willing to attend facetoface interview; Job Description: Conducts outbound calls to clients with pending claims requirements in an ac More...

Managed Services Business Program Analyst is principally responsible for change management process improvement data analytics and project management. The role demands close collaboration with various teams including Contact Center Operations the Change Management Excellence Team Produ More...

This is a remote position.Here s a sample job description for a Bookkeeper: Job Title: Bookkeeper Job Overview: We are looking for an organized and detailoriented Bookkeeper to join our team. The successful candidate will be responsible for maintaining accurate financial reco More...

Manage activities requests for support and information and operational issues for Visas Global clients and processors in a 24x7 support model. Manage client inquiries using case management tool email and/or live chat support service. Efficiently manage several case types suc More...

Position SummaryGlobal Client Services works with issuers acquirers processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes daytoday operations and product support back office support and customer performance reporting. Job ScopeThi More...

Requirements: 1015 years of managerial experience in sales and marketing / corporate communications as an accounts manager/team leadExperience in direct client/stakeholder management and communicationYears of experience in a corporate organization or settingStrong background in projec More...

We are offering......Hybrid work arrangement (work from home/office)15 to 18 days Annual Leave16 weeks Maternity / 14 days Paternity Full Paid Leave Discretionary BonusFree Priority Pass Membership (unlimited airport lounge access)About this role...Support in ensuring B2B accounts are More...

This is a remote position.Schedule Monday to Friday 9am 6pm GMT11 with 1 hour unpaid lunch break Responsibilities Manage daytoday client communications and relationships Set up and conduct regular client meetings and updates Monitor project progress across various marketi More...

Job Overview: Are you an experienced HR professional with strong communication skills and a passion for client engagement Do you have the confidence to advise international clients on best practices in managing their Philippine teams If so we re looking for an HR Client Advisor to j More...

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a bestinclass service to clients across one or more client accounts building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.Work Lo More...

Principal Duties/Responsibilities Process & Stakeholder Management Deliver/ Manage KPIs and metrics in line with the prescribed targetsPrioritize and organize work according to business priorities.Develop an in depth understanding of the technical aspects of the process.Driving pr More...

Job DescriptionThis is a midlevel professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist working independently with minimal guidance in complex and unconventional situations.  ResponsibilitiesThis role adm More...

Job Summary: We are looking for a Booking Manager responsible for overseeing event and booking management processes ensuring seamless coordination between clients suppliers and internal teams. This role involves managing bookings through a CRM system maintaining accurate records and p More...

This is a remote position. Work Schedule: Monday to Friday 9:00am to 6:00pm Queensland Time with 1 hour unpaid Lunch Company OverviewThe company is an Australian Private company which is located in Queensland providing plumbing services. Core Values Customer Focus: Putting th More...

Position: Client Finance Manager Job Overview: We are seeking a highly motivated and experienced Client Finance Manager to join our team. The ideal candidate will have a strong background in finance and a proven track record of managing client relationships. In this role you will be r More...

REALTIME ANALYST Work Onsite in Cebu City Shifting Schedule Job Responsibilities: 1. Provide realtime monitoring via available tools and workforce management techniques to make intraday adjustments in an effort to maximize resource efficiency and achieve service level goals / busines More...

Requirements & Qualifications: Prior experience in intraday management working with workforce management tools (e.g. Aspect eWFM Nice IEX Verint etc. telephony platforms and theoretical knowledge of how the software works. Knowledge of support for back office workforce managemen More...