Quality Metrics Jobs in Vientiane

Introduction As a Quality Analyst you are responsible for the compliance of quality monitoring standards calibration quota and quality performance attainment. Key skills and experienceMinimum 2 years experience in collections and/or customer service in a Contact Centre;Can converse w More...

As an Quality Inspector youll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performe More...

Introduction A Shift Lead is vital in ensuring that operations run smoothly performance metrics are met customer satisfaction is maintained and that agents are wellsupported in their tasks. Key skills and experience High school diploma or equivalent (Bachelors degree in a relevant fi More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...