Guest Service Agent Jobs in Kuwait

Manage arrivals and departures of everyone visiting our hotel Provide exceptional guest service by responding to guest requests efficiently and courteously Maintain a high level of professionalism and accuracy with all accounting functions Communicate with housekeeping, reservati More...

Key Responsibilities of Front Office Guest Service Agent: Female Participates in the prompt and courteous check in and check out of guests Responds to guest requests for information about the hotel and its surroundings Arranges for special services requested by the guest More...

Responding promptly and effectively to incoming customer enquiries through various channels including live chat, phone and email. Building and developing customer relationships. Ensuring that more complex customer issues are followed up and resolved in a timely manner. Giving fee More...

Giving feedback and following up on recurring customer issues together with the Customer Support Manager and other relevant internal departments. Contributing to excellent service and the ongoing development and improvement of the customer experience.

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Prepare and manage the VIP arrivals list, ensuring designated managers and staff are allocated to cater to their needs. Take ownership of guest concerns and requests, ensuring swift and effective resolution to guarantee guest satisfaction. Oversee and evaluate the performance of Gu More...

Welcome guests, greet guests and members, explain and up sell the facilities and services available. Ensure guests are directed to desired locations and connected with the appropriate service. Schedule reservations of Personal Trainers for guests and coordinate staff schedule to ensur More...

To ensure a smooth and efficient running of the hotel operation with particular focus on the front office department. To handle and resolve guest complaints. To assist the Assistant Front Office Manager in supervising the Front Office Department operation and communication. To ass More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Coordinate and assist transportation requirements of guest. Ensure that all hotel guests are met and assisted at the airport on arrival and departure to provide a personalized service. Ensure a paging board is displayed to identify the guests arriving at the airport. Facilitate gu More...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. S More...

Answer all calls according to the set standards in the department training Adhering to the set standards of all departments SOP s, Training Manual and department Team Site Assist with guest requests in a pro-active manner that demonstrates HEART values Maintain a professional tone More...

Under the guidance and supervision of the Revenue & Reservations in charge and within the limits of the established Mövenpick Hotels & Resorts policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to More...

This is a remote We are seeking highly motivated individuals to join our team as a Recruitment and Partnership We offer online Music Education services to schools and organizations This is a remote position in which you determine your own schedule, we are commission based with gr More...

OTS Agent Experience in guest relations beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks ass More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accomm More...

Under the guidance and supervision of the Revenue & Reservations in charge and within the limits of the established Mövenpick Hotels & Resorts policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your schedulePerfor More...

Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible. Call URC customers and potential customers whenever needed to inform them about the company More...

Answering incoming customer calls and providing accurate information about our products and services Assisting customers with their inquiries, concerns, and complaints in a professional and courteous manner Identifying and escalating priority issues to the appropriate department o More...