Technical Support Specialist Jobs in Amman

Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds More...

Job Description We are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist focused on ERP systems, you will be responsible for providing exceptional technical support to our clients, resolving issues, and ensurin More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Provide technical support to clients using our ERP systems via email, phone, or ticketing system. Diagnose and troubleshoot technical issues reported by clients, including but not limited to system errors, configuration problems, and data discrepancies. Perform high-level debuggin More...

Responsibilities: Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new More...

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance. Responsibilities Proactively handling es More...

Company description Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East specializing in the production of sanitary products. Founded in 1990 and headquartered in Amman, Jordan, Baby Life is committed to providing high quality products to custo More...

2-3 years experience in networks field is a must (Extra is NOT an advantage) Excellent knowledge in Helpdesk support. Excellent knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Excellent knowledge in Windows Servers , manage users via active More...

Install and configure Point of Sale system on customer devices Test and deliver Point of Sale System to customer Identify and correct problems uncovered by testing or customer feedback. Contribute to the development of new solutions through design, testing and delivering the best More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

About the job Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Does this sound like you? Your friends and family call you More...

- Provide support and troubleshooting services to our ERP clients. - Familiar with Basic ERP modules sales, purchase, inventory, and accounting. - Work closely with the team to understand ERP software functionality and identify issues. - Provide a high level of customer service exp More...

ponsibilities—what you'll do: Serve as primary contact for clients post-implementation. Continually deepen your understanding of the product and stay updated on emerging technologies. Address technical and business inquiries regarding product functionality, implemen More...

Support and help the sales team with equipment specifications, technical details and comparisons pertaining to competitive models; Support the direct manager in delivering tender specs and request for proposals (RFPs) of assigned products; Analyze technical issues based on defined More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

About the job LKD Technologies is a company with 20 years’ experience in the Educational Technologies sector. We are looking for a highly effective Technical Computer Engineer to fulfill a technical and support position in the company for various IT solutions and networki More...

Team Leadership: Lead and mentor a team of 8-10 technical support engineers supporting 1,000+ clients, ensuring they are trained, motivated, and equipped to provide exceptional support. Manage shift scheduling to ensure 24/7 customer support coverage. Customer Onboarding & Succ More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...