Support Engineer Jobs in Amman

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio More...

- Help staff & clients with IT issues. - Train on software & hardware. - Keep systems running smoothly. Bachelor or Diploma degree in IT (or similar). Full stack developer fresh graduate. Great communication & problem-solving skills. Eager to learn new tech.

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas More...

Applies professional concepts to implement system network communications and solutions. Under general supervision, implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Under general supervision, manages one More...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appro More...

Responding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds More...

Responsibilities People Management You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people Response and Resolution You manage the customer relationship More...

Responsibilities: Provide administrative support to ensure the efficient operation of the office. Support managers and staff through a variety of tasks related to organization and communication. Handle confidential and time-sensitive materials, ensuring familiarity with the Dar&# More...

Job Description We are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist focused on ERP systems, you will be responsible for providing exceptional technical support to our clients, resolving issues, and ensurin More...

Full experience in Home appliances technical support (Refrigerators, Freezers, Coolers, Washing Machine, Dishwasher...). Experience in SDA (Small Domestic Appliances) technical support like (Fans, Air-fryers, Microwaves, Vacuum Cleaners...). Ready to create reports and report them d More...

A fun environment focused on learning and ownership No bureaucracy, flat hierarchy, and open communication Flexible working schedule and work-from-home days Best available health insurance, covering spouses and children Delicious lunch catering and awesome coffee Work with awes More...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectives Lead geographi More...

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by co More...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person More...

Drafting, checking, and approving financial reports for partner organizations, ensuring the respect of and compliance with procedures based on financial and HR policies as well as donor rules. Facilitate the monthly review of financial documentation by Compliance department and lia More...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.