Program Manager Payments

1. Term: 12 months
2. Location: Tripoli Libya
3. Experience requirement: 10 years
4. Project area: Program Manager with Payment experience
5. Search Closure date: 1^st March 2024

*we are specifically targeting Libyan residents and Tunisian residents who are open to relocating to Libya as this role involves onsite support

Role

Program assessment and planning

• Develop a thorough understanding of the Client business and priorities;
• Evaluate and quantify clientspecific opportunities and risks in the local market context and embed in realistic business cases;
• Bring an outsidein perspective;
• Leverage Mastercard tools/data to benchmark Client performance for value creation potential against competitors operating in the local market; and
• Integrate insights from recent market trends into business performance improvement plans.

Deployment and implementation of initiatives

• Set up a Center of Engagement to coordinate across key often concurrent Mastercard initiatives;
• Implement the priority value realization activities with rigour discipline and focus on Client impact;
• Deploy selected optimal mix of Mastercard products and services needed to improve Clients business performance;
• Coordinate resources Mastercard Client as well as 3rd parties to ensure sustained quality of Client activities (deliverables timelines and data access); and
• Actively and efficiently liaison with Mastercard Product and Account Management functions with feedback.

Monitoring and ongoing analysis of progress

• Continuously track performance of relevant target portfolios products and services;
• Create value visibility for priority initiatives across relevant metrics and KPIs with actiondriving dashboard;
• Set up and manage a client control tower to improve speed and quality of decision making; and
• Keep Client up to date with relevant competitive intelligence and market trends.

Qualifications/ expectations required:

• 10 years Relevant experience in transformation programs with significant experience as program manager
• Knowledge: Strong payment background international standards related to banks and payment
• Experience with banks payments and digital business
• Strong team player results driven and high level of energy & initiative
• People and work stream management skills
• Excellent written and verbal communication