Business Development Manager
Business Development Manager
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Job Description
DSV Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women members of visible minorities aboriginal persons and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.
Location: CAN Milton Yukon Court
Job Posting Title: Business Development Manager
Time Type: Full Time
The Business Development Manager is responsible for achieving sales growth targets and executing strategic priorities while driving collaboration within the Canadian organization.
Maintaining existing or onboarded complex accounts aligned with DSVs Sales Process; achieving sales plan objectives with the assigned clients new targets and complex client prospects by selling DSVs products and solutions; ensuring alignment across functional areas (Product Sales Operations) throughout all phases of the sales cycle. Responsibility to drive endtoend and valueadded solutions with sizeable potential.
KEY DUTIES AND RESPONSIBILITIES
Identifies new business opportunities through contact with prospective clients in the assigned market and for cross selling new services to existing clients.
Identifies market trends and competitive rate actions and communicates those trends to the product and management teams
Exercises proactive solution development by creating and maintaining a client lifecycle program for his/her top clients.
Builds a solid understanding of target customers/assigned account base (contact commodities/ trade lanes type of business contract information/exceptions and service requirements)
Assists and facilitates in the preparation of RFQs bids and Understands pricing and cost components associated with proposed solutions
Identifies the competitive service strengths and weaknesses of the company and makes recommendations for continuous improvement initiatives
Provides weekly and monthly performance metrics to the sales administrator
Performs for other duties including sales presentations developing deliverables coordinating implementation creating and adding to existing marketing materials where appropriate
Enters new customer data and other sales data for clients into CRM and maintains this information per DSV company policy
Meets specific volume and revenue requirements for each product in the portfolio as designated by the General Manager Sales
Manages time and sales territory to be able to reach the desired number of sales calls weekly basis ensuring maximum exposure to the market
Ensures effective and timely responses to all sales leads/key correspondence within identified timelines
Manages expenses and other company assets in accordance with DSV corporate guidelines
Performs other duties as assigned by management
Ensure full adherence to DSV Global Sales Process
Quality Health & Safety:
Supports organizational commitment to ISO 9001 ISO 45001 certification
Perform assigned tasks to support DSV meets its objectives and targets regarding quality health safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their daytoday activities embrace sustainability Health and safety therefore reducing the impact upon the environment supporting the communities we work in and reducing incidents in the workplace.
QUALIFICATIONS
Education and Experience
Education in supply chain logistics international transportation or a related field of study or equivalent work experience
Minimum 5 years of industry experience
Minimum 2 years of account management experience
CIFFA certificate an asset
Skills and Competencies
Good command both verbal and written English skills.
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills building professional relationships internally and externally
Strong problemsolving skills and analytical skills
Ability to multitask plan prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a teamplayer
Excellent organizational and time management skills
Be authentic approachable open and honest
Understanding of business principles and language incl. the fundamentals of finance and profitability
Business administration competence
Excellent Sales and negotiation skills
Act as a role model for DSV values and adhere to the Code of Conduct
Language and Computer Skills
English is the principal language for this position additional languages may be required in other locations.
Ability to communicate effectively in a diverse multicultural environment.
Microsoft Office Suite
Proficient in Customer Relationship Management tools (CRM)
CargoWise experience an asset
Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
Travel required
Regular working hours apply for this position at times working beyond these hours may be required by business needs.
At DSV we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day from the small familyrun business to the large global corporation. Our reach is global yet our presence is local and close to our customers. Approximately 75000 employees in over 80 countries work passionately to deliver great customer experiences and highquality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on natures terms.
DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity respecting different cultures and the dignity and rights of individuals.
Visitdsv.comand follow us onLinkedInFacebookandX.
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information such as credit card or banking information. Our recruiters have an @dsv or @ca.dsv email address. If you question the legitimacy of any DSV job posting please reach out to
Required Experience:
Manager
Employment Type
Full Time
