Frisco Dodge - Service Receptionist
Frisco Dodge - Service Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
The Service Department Receptionist answers incoming telephone calls and greets visitors in a friendly interested and helpful manner. He or she sets the tone for our dealerships ServiceDepartment by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions contacting servicepersonnel with exceptional customer service. In addition he or she performs administrative duties and operates the telephone switchboard for call routing.
- Greets all customers in a warm sincere and helpful manner
- Answer dealership group phones and directs calls as necessary
- Coordinates questions and issues with the appropriate department personnel
- Handles customer complaints or escalates when necessary
- Assist in scheduling and confirming sales appointments
- Provides administrative assistance as needed
- Performs other duties as assigned
- Competitive Pay
- Excellent Advancement Opportunities
- Employee Purchase and Service Discounts
- Flexible Schedule
- Paid Vacation
- Full benefits options including Medical Dental Vision Life Disability and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
Qualifications
- High school diploma or GED required
- Previous customer service or related experience preferred
- Excellent communication customer service and problem solving skills including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills including Microsoft Office suite
Employment Type
Full-Time
