DescriptionTake a lead role in acquiring managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Transactions Specialist within JPMorgan Chase you will provide dedicated analytical & reporting support for the team on operational metrics reporting and analytics. You will partner closely with key business owners/leads to promote the development of reporting analytics and operational metrics. Your key projects will include the publishing of dashboards operational metrics creating decks and liaising with OCM on application access and audit management. This role offers you the opportunity to enhance your analytical skills and contribute significantly to our teams success.
Job Responsibilities:
- Provide dedicated analytical & reporting support to the team on operational metrics reporting and analytics.
- Monitor application group mailbox and provide timely resolutions.
- Work closely with OCM on monitoring and managing application access management.
- Generate and publish predefined reports and analytics.
- Fulfill adhoc data queries and business analysis requests to support the business with valuable insights and data in decisionmaking.
- Develop and maintain strong partnerships with Offshore & Onshore team through strong communication and participation in discussions related to data ideation reporting resiliency & regulatory requirements.
Required Qualifications Skills and Capabilities::
- Minimum of 3 years of experience in MIS or a similar role.
- Technical Skills:Proficiency in advanced excel formulas and macros database concepts SQL queries handson on Alteryx and data analysis tools.
- Analytical Skills:Strong analytical and problemsolving abilities.
- Communication:Excellent written and verbal communication skills. Ability to explain technical concepts to nontechnical stakeholders.
- Projects:Experience in managing projects from inception to completion
- Attention to Detail:Ensuring accuracy in data management and reporting.
- Critical Thinking:Ability to analyze problems and develop innovative solutions.
- Collaboration:Working effectively with team members and stakeholders across the franchise.
- Adaptability:Flexibility to adapt to changing business needs and technological advancements.
Required Experience:
Unclear Seniority