Environmental Services Technician Part-Time Days

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Interacts in a positive professional manner with patients family and staff

• Actively participates in meetings huddles and with other team members using positive communication

• Promotes a positive work environment and contributes to a dynamic team focused work unit to achieve optimal results.

• Responds promptly and positively to requests for assistance with directions and information from patients staff and visitors

• Promptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management as appropriate.

• Performs efficient room cleaning processes ensuring timely patient admissions

• Follows department process for room cleaning and discharge inspections as appropriate with the goal of meeting or exceeding HCAHPS cleanliness scores.

• Achieves discharge daily room cleaning and assigned area turnaround times as appropriate

• During discharge activity tracks logs and notifies appropriate management of safety and repair needs for equipment

• Follows policies procedures and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standards

• Performs one or more of the following: Follows proper cleaning/maintenance procedures for all floor types utilizing equipment as appropriate. Collects transports and disposes of solid/biohazard waste through proper procedures. Follows identified cleaning procedures which may include utilizing specialty equipment in assigned areas (e.g. surgical procedural or isolation areas etc.. Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining identifying and rejecting poor quality linen.

• Appropriately uses and stores chemicals paper goods supplies and equipment utilized during a shift. Reports tracks and assesses wasteful practices.

• Manages time effectively and prioritize department daily tasks minimizing incidental overtime

• Assumes responsibility for growth and development. Participates in continuing education and inservice programs. Actively participates in EVS shared governance meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processes

• Fosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectives

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of postsecondary education etc. preferred

• One year of experience preferred

• DOTHAZMAT Certification (DOT) US Department Of Transportation Hazardous Materials Certification within 90 days

• DL Driver License State Licensure

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

• Multitask oriented ability to complete work within designated time frames

• Ability to accurately and efficiently perform duties with minimal supervision

• Demonstrate efficient and safe use of housekeeping equipment and chemicals

• Ability to effectively communicate in a manner consistent with a customer service focus

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs Yes
• Business professional No
• Other (department approved) Yes

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms and more than 2100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Centers (ANCC) Magnet Recognition Program. Houston Methodist Willowbrook Hospital is Northwest Houstons regional leader in robotic minimallyinvasive surgeries and specializes in cardiology and cardiovascular services neurology neurosurgery orthopedics and sports medicine and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center Cancer Center Imaging Center Infusion Center Sleep Center Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.